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Terms & Conditions

The use of our website and the sale and purchase of products from the website are governed by our terms and conditions as set out below.

Although we have taken great care in our product descriptions, prices and information published on this website, we cannot accept responsibility for errors. We have taken great care in representing the colours of the garments displayed, however, because of the nature of the rich natural tanning and dyeing process, in some instances, the colour of the garment delivered may not match exactly the colour displayed in the photographs on this site. All products are sold subject to availability.

All prices and payments are in GBP pounds sterling. Purchasing products from this site is done via the encrypted SSL (Secure Socket Layer) Secure Payment Server and you may use most known Credit & Debit Cards. You may also send a crossed cheque or money order made payable to Woodland Leathers Ltd to:

Woodland Leathers Ltd
Unit 11
Loughton Business Centre
Langston Road
Loughton
Essex
IG10 3SD

Prices are subject to change without notice and Woodland Leathers reserve the right to refuse orders without giving an explanation.

Delivery

If your order is placed before 12 noon (midday) and the delivery address is within the UK, delivery is usually the next working/business day. For Eire, the delivery time is usually 2-3 days. There are no deliveries on Saturday, Sunday or any Bank Holidays. If, for any reason, your order is going to be delayed and the estimated delivery date cannot be met, you will be notified by email or by telephone.

Returns

All products supplied are covered by a manufacturer's guarantee. If you are not happy with your purchase, you have the right to cancel your order and return the goods to us. Any cancellation of orders must be done within 7 (seven) working days of delivery and the goods returned must be in the original/unworn condition they were supplied to you with all tags and labels attached. Woodland Leathers must be notified of all cancellations in writing. This may be by post or by email:

Woodland Leathers Ltd
Unit 11
Loughton Business Centre
Langston Road
Loughton
Essex
IG10 3SD

Email: Click here to email Woodland Leathers

Telephone: +44 (0)208 5022910

Any refund amount will be less a delivery charge specified when your order is placed unless the item is found to be faulty or not what you ordered. Exchanges other than faulty goods will be subject to a delivery charge of 7.50 within the UK.

Please note that because of the processes used in hand tanning, dyeing and paint/washing of leather, garments colour and look may appear to be uneven. This is considered to be typical of leather items produced in this way and is not considered to constitute a fault in the product.

Refunds

Refunds will be processed within 24 hours from the time we receive the goods from you. However, it may take up to 7 (seven) days for the money to appear on your bank or card statement.

Complaints

If you have any complaints about our products, services or information displayed, please do not hesitate to contact us and we will respond within 24 hours. Please email us at: woodlandonlinesales@btconnect.com or write to us at Woodland Leathers Ltd, Unit 11, Loughton Business Centre, Langston Road, Loughton, Essex IG10 3SD.

Copyright

All content of this website is copyright protected - copyright Woodland Leathers Ltd all rights reserved.

No part of the Web site may be copied, distributed, sold, reproduced in any material form, licensed or dealt with without prior written permission of the copyright owner accept in accordance with the provisions of the Copyright Designs and Patents Act 1988.

Privacy

Entering your details to make a purchase on this website is safe and encrypted. Your details will only be sent/written into a database owned and managed by Woodland Leathers Ltd and will only be used to make your purchase transaction. We will not make this information available to any other parties for the purposes of mailing, promotions or direct sales. We will only use your details to send you information, which we think, may be of interest to you (subject to the provisions of the Data Protection Act 1998).

These terms and conditions do not affect your statutory rights as a consumer.

Out terms and conditions are in accordance with the EU Distance Selling Directive.

The laws of England and Wales will govern all purchases and you agree to submit to the jurisdiction of the English courts.