Delivery Charges
Within the UK and up to £50 = £3.99
Within the UK and over £50 = Free
International = Free for orders above £200
Delivery Timeframe
We aim to despatch your order on the next working day. We use Royal Mail Tracked 48 to ship your orders, and you will receive the tracking code via email immediately.
If you want to know the date of delivery for a specific item, please contact us at [email protected] or by telephone at 020 8502 2910 (Monday-Friday 9 am – 5 pm).
Returns Policy
Our returns & refunds policy lasts 30 days; if 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. You will have to pay the costs of sending the order back to us.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and return your item to Unit 11, Langston Rd, Loughton, IG10 3SD, United Kingdom.
Faulty Items
If an item is found to be faulty, then Woodland Leathers will refund the cost of the item plus postage if notified within 7 days from receipt of the order. Please email your request to [email protected] in the first instance, providing suitable proof of the fault.
Further information on Delivery, Exchanges and Returns can be found here.
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